Head of Delivery Nearshore
Location : Portugal
THE COMPANY
Established in 1995 and present in 23 countries with over 10.000 professionals working at the forefront of digital systems, Devoteam is expert in the application of technology to improve business and service performance. In 2023, Devoteam has achieved € 1B in revenues.
Drawing on industry partnerships with leading technology vendors such as Microsoft, Google, AWS, ServiceNow and Salesforce, the company helps organizations to embrace the Digital Transformation to become a leading digital company operating in 6 strategic domains;
Digital Business & Products
Data-driven Intelligence
Distributed Cloud
Business Automation
Trust & Cybersecurity
Sustainability enabled by Digital
The company intends to pursue an aggressive 2 folds growth plan.
To pursue this strategy the company has developed a plan to achieve the above objective via organic growth and acquisitions in the above-mentioned domains with a focus on selected countries: France, Germany, Belux, Netherland and Spain.
Such a high pace of growth imposes challenges in several domains related to the integration of the acquired entities as well as the appointment of key individuals in Leadership roles to take over the legacy and drive further growth, as well as positioning the company at the high end of the range providing qualitative and value driven.
THE Nearshore BUSINESS
Devoteam has established a nearshore business in Portugal, leveraging the country’s skilled workforce and strategic location. This setup allows them to provide IT services and digital transformation solutions to clients across Europe.
The company has established a strategic nearshore office in Portugal, with locations in Lisbon, Porto, and Aveiro. This office is an integral part of the company's expansion plan, currently comprising a delivery team of 20 members. The goal is to scale this team significantly to 500 members in the near term and ultimately to 2,000 by 2028, contributing to a total nearshore workforce of 1,400 people.
The Portugal office specializes in AWS and cybersecurity solutions, complementing Devoteam's existing nearshore teams in Nantes (France), which focuses on Microsoft M-Cloud, and in the Czech Republic, which specializes in ServiceNow and Salesforce. Additionally, the Jordan office provides management consulting services.
This strategic positioning in Portugal not only enhances Devoteam's service offerings but also reinforces its commitment to meeting growing client demands through a highly skilled and diverse team.
Position Overview
Devoteam is seeking a dynamic and experienced Delivery Manager to lead the growth, recruitment, and assessment of our delivery team in Portugal. This role is crucial for optimizing resource utilization, managing IT project deliveries, and ensuring the swift onboarding and training of new team members.
Reporting
THE POSITION
REPORTING
The position reports directly to the Director General adjointe Devoteam France and Head of Nearshore Delivery..
MAIN RESPONSIBILITIES
The successful candidates will be responsible:
Oversee the recruitment, onboarding, training, and development processes to build a high-performing team.
Monitor and improve resource utilization rates, ensuring that the team operates efficiently.
Manage and deliver IT projects, ensuring they meet quality and timeline requirements.
Assess team members' competencies and provide guidance to enhance their skills and performance.
Collaborate with the commercial team during the pre-sales phase to provide insights on team capabilities and project feasibility.
Serve as the primary point of contact between all subsidiaries regarding delivery-related matters.
Act as a sparring partner for Country Managers across Europe, providing advice and support on delivery strategies.
IDEAL CANDIDATE
Qualifications
Proven experience in project management and delivery within the IT sector.
Strong recruitment skills with a track record of building and developing teams.
Excellent assessment and coaching abilities to enhance team performance.
Commercial acumen to assist in pre-sales activities and business development.
Ability to provide actionable insights to the local Managing Director regarding team capabilities and availability.
Familiarity with Cloud, Data, and DevOps technologies is a priority.
Fluent in English (mandatory) and French is a plus
Attitudes
Ability to effectively convey ideas and updates to team members, Country Managers, and other stakeholders across subsidiaries.
Demonstrated capability to inspire, mentor, and guide team members, fostering a culture of continuous improvement and collaboration.
Quick to respond to changing priorities and able to manage fast-paced recruitment and training processes.
Strong ability to build relationships and work collaboratively with diverse teams and stakeholders across Europe.
Proactive in identifying challenges and providing practical solutions, particularly in resource management and project delivery.
Awareness of team dynamics and individual motivations, enabling effective management and support of team members.
Capable of navigating discussions with internal and external stakeholders to achieve positive outcomes.
Ability to see the bigger picture while managing day-to-day operations and resource allocation effectively.
Offer
A challenging, innovative environment that encourages personal development and growth.
An attractive and competitive salary (fixed compensation plus variable bonus and management incentives).
Possibility to work remotely or in a hybrid model.
Additional benefits include a company car, laptop, and company iPhone.
Contacts
Raffaele JacovelliManaging Director
+32 475 733348
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